Who to Contact for Issues with a Match, Tournament, or Event on Main Court
Step 1: Contact the Organizer
If you have an issue with a match, tournament, or event on Main Court, the first step is to contact the organizer directly. This includes resolving any payment-related concerns, scheduling conflicts, or event-specific queries. You should contact them via chat or send them an email through Main Court.
The organizer's contact information can typically be found in the event details section within the app. They are responsible for managing the event and addressing participant concerns.
Step 2: Contact Main Court
If the organizer does not respond or resolve your issue, you can contact Main Court for further assistance.
It’s important to understand that Main Court is the platform facilitating matches, tournaments, and events, but we are not the direct organizers. While we can assist in escalating concerns or providing additional support, the primary responsibility lies with the event organizer.
How to Reach Main Court
For unresolved issues, email us at info@maincourt.com .We’re here to help ensure your experience on Main Court is smooth and enjoyable.