Understanding Stripe and Platform Fees on Main Court

Stripe: Secure Payment Processing

Organizing an event or match on Main Court is free. Some matches and events may be listed at a cost on Main Court for players to register. To register for these events, the player will pay the event cost to the organizer plus the processing fee and platform fee.

Main Court uses Stripe, an industry-leading payment processor trusted by millions of businesses worldwide for secure and reliable transactions. Stripe ensures your payment details are:

• Handled with the highest level of security.
• Never stored on Main Court servers.

Stripe Fees:

Stripe charges 2.9% + $0.30 on the total amount processed for each transaction, including the event cost per player and any platform fees. The total amount players charge is adjusted accordingly to ensure that all fees are covered.

Platform Fee: Supporting Main Court

The Platform Fee is either a small percentage of the event cost (e.g., 2%) or a fixed amount up to $2.50 per transaction, depending on the type of event. This fee helps cover the costs of maintaining and improving the platform, which offers features like event creation, match management, and secure payment processing.

The Platform Fee ensures Main Court can continue developing features, supporting organizers, and growing the pickleball community.

Quick Example of Total Fees Based on Percentage:

Event Cost: $60

Platform Fee: $1.20 (2% of $60)

Total Amount Processed: $60 + $1.20 = $61.20

Stripe Fee: (2.9% of $61.20) + $0.30 = $2.07

Final Charge to Players: Around $63.34 (to cover fees).

Quick Example of Total Fees Based on Fixed Amount:

Event Cost: $60

Platform Fee: $2.50 (fixed fee)

Total Amount Processed: $60 + $2.50 = $62.50

Stripe Fee: (2.9% of $62.50) + $0.30 = $2.11

Final Charge to Players: Around $64.61 (to cover fees).

Refund Policy for Fees

Stripe Fees:

• Stripe does not refund their transaction fees (2.9% + $0.30) for any refunded payments.
• This means the event organizer or Main Court absorbs these fees when a refund is issued.

Refund Amount:

• Players will receive a refund for the event fee and the Main Court Platform Fee.

Key Takeaways

• The Platform Fee supports Main Court’s operations and can be either a small percentage of the event cost or a fixed amount up to $2.50.
• The Stripe Fee ensures secure transactions and is automatically calculated as 2.9% + $0.30 of the total processed payment.
• Stripe’s fees are not refunded in the case of refunds, but players will receive the full event fee and platform fee.
• The Final Charge includes both fees, ensuring all costs are accounted for.

If you have any questions about fees, refunds, or how they are calculated, contact Main Court support at info@maincourt.com.